Items that are in stock in our warehouse usually ship within 1-2 business day. Orders must be placed, payment verified, and security cleared by 12:00pm PST. Merchandise is shipped complete, properly packaged, and insured via the service you select. Occasionally an item is oversold. If this is the case, we will fill the orders on a first come, first serve basis.

Items that are out of stock usually ship within the time quoted at checkout, which may vary by brand. Payment will be secured in full as a 100% deposit and the item(s) will be ordered from the manufacturer(s). As each item becomes available, it will ship properly packaged and insured via the service you select. We will notify you in the event of a backorder. Backorders are left on order until they ship.

Tracking Information

 

*All tracking numbers will be sent directly to your registered email address when checkout by the automated UPS system or USPS system

 

*Tracking numbers may not be immediately active/searchable.  If you do not receive it within 3 days after payment, please contact us.

 

  

Back Orders

We continually seek updates on backordered items and regularly update your order status until the backorder is filled. Rest assured that backorders do not get lost or forgotten about. If immediate availability is a concern, please call and we will stock-check the item at the manufacturer.

Ground Shipping Service and Delivery Times

Ground Shipping Service and Delivery Times show here are in addition to processing time, the estimated shipping times quoted, and any backorder delays.

Once an item is ready for shipment, normal Ground Service estimated regional delivery times are as follows:

• WESTERN - 1 to 2 business days
  
• CENTRAL - 2 to 4 business days
  
• EASTERN - 4 to 6 business days
  
• CANADA - 7 to 14 business days
  

*Excludes weekends and holidays

Custom Charge and Brokerage Fee for International Order

All item is being shipped out from California,United States. Shipping & Handling cost listed in the description does NOT include the custom charge and brokerage fee associated with the shipment. EautoTuning is NOT responsible for all the custom charge and brokerage fee associated with the shipment. Buyer is responsible for the custom charge and brokerage fee associated with the shipment, for which would be determined by the custom when the shipment is delivered to the buyer.

EautoTuning cannot estimate the custom charge and brokerage fee for the buyer.

If the shipment is returned back to EautoTuning because buyer refuses to pay for the custom charge and brokerage fee associated with the shipment, EautoTuning reserves the right to recollect the shipping & handling charge listed in the item description plus 20% restocking fee of the item price and the associated fee charged by the shipping carrier for the returned item.

If the buyer requests the refund instead of resending the item, EautoTuning reserves the right to issue the refund less the shipping & handling charge listed in the item description, 20% restocking fee of the item price and the associated fee charged by the shipping carrier for the returned item.